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General Questions

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Al Mulla Insurance

What is Insurance?

Insurance is a protection against financial loss arising due to unforeseen incidents.

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Why do I need Insurance?

Insurance products not only helps you in mitigating risks but also helps you by providing a financial cushion against adverse financial burdens suffered.

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Why do I prefer Oriental Insurance Company Kuwait?

We are Insurance specialists regulated by Insurance Regulatory Unit (IRU) Kuwait and present in Kuwait since 64 years. We started operations in 1959 as one of the first Insurance companies in Kuwait, also rated CCR AAA in Corporate Credit Rating.

Benefits in going with us
- We Make Insurance simple for You
- Competitive and diversified product offerings
- Courteous customer service, hassle free and prompt settlement of claims
- Some insurance policies can be complicated, we can help you understand the details of a policy and work out what level of cover you need, so that you can make sure you are properly protected.
- Proud partner of Al Mulla Group, Kuwait since 1986.

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What documents are required to issue the Policy?

Proposal form duly filled and signed by the Insured and related documents such as license copy or commercial registration etc.
For more information please contact us on +965 22267486/ +965 50757000

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How do I Renew my Insurance?

It is very easy you just need to Call/WhatsApp us on +965 22267486 / +965 50757000 , our personnel will complete the entire process with best value on premium and deliver the renewed Policy at your doorsteps.

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How do I Cancel my Policy?

In order to cancel the Policy you need to Call/WhatsApp on +965 22267486 / +965 50757000 , our personnel will then help you out with your cancellation request.

General Insurance

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Al Mulla Insurance

What is Workmen Compensation Insurance Policy/ Employers Liability?

An employer is legally responsible to pay compensation to the employee or his/her heirs in case of death, disability or injury due to accidents or occupational hazards while on duty. An employer may obtain workmen’s compensation insurance to cover such liability. The premiums are payable usually on the basis of wages. It is also known as “Employers' Liability Insurance”.
Legal Liability may arise due to the breach of any of the statutory regulations provided for ensuring safety to workers inside the factory premises, Negligence of co-employees & Injury or Accidental Injury to workers while performing their duties.
The employer is liable to pay compensation for Death, Permanent total disablement, Permanent partial disablement, Temporary disablement whether total or partial.

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What is Third-Party Liability policy?

The policy covers liability arising out of accidents in the course of business operations. The policy covers all locations of operations like offices, sites, manufacturing plants etc. of the insured. Public Liability Insurance covers the legal liability of industrial and non-industrial establishments arising out of such events.
The policy covers businesses against:
Legal liability of the insured towards damages to the third party in respect of accidental death, bodily injury or loss of or damage to property.
Legal costs and expenses incurred by the Insured with prior consent of the Company.

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What is Professional Indemnity Insurance?

This policy is designed to protect professionals (doctors, medical staff, architects, civil engineers, accountants, lawyers, and other professionals) against legal liability arising as a result of breach of professional duty due to any negligence act or omission committed by the insured or any of the insured employee during performance of their professional duty.

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What is Contractors All Risk Policy (CAR)?

This policy is designed to insure all types of civil engineering projects against a wide range of risks related to a project's execution and maintenance periods if any.
Main Coverage:
• Contract Works: inclusive of all items to be erected and cost of erection, freight and customs duties

• Construction Plant, Machinery and Equipment: total replacement value for all construction plant, machinery and equipment used in the project execution process
• Legal Liability Towards Third Parties: covers property damage and/or body injuries arising from an accident which the contractor could be held legally liable for

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What is Erection All Risk Policy (EAR)?

This policy is designed to insure all types of erection projects against a wide range of risks related to a project's execution process including cold and hot testing and maintenance periods if any.
Main Coverage:
• Erection Works: inclusive of all items to be erected and cost of erection, freight and customs duties

• Legal Liability Towards Third Parties: Compensates third parties for property damage and body injuries arising from accidents
• Civil Engineering Works

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What is Contractors’ Plant and Machinery Insurance Policy (CPM)?

This policy is tailored to indemnify the insured for physical loss or damage to the insured plant and machinery from any cause not specifically excluded in the policy after successful commissioning of the plant and machinery, while the plant and machinery are considered:
• in operation or idle
• being dismantled for the purpose of maintenance or overhauling
• during automatic operation
• during re-assembly

Al Mulla Insurance

What is Machinery Breakdown Insurance ?

It covers losses due to the breakdown of any machinery in a processing unit like motors, diesel generator sets, air conditioners, transformers sorters, grinders, pumps,etc
The policy offers cover against loss or damage to the plant and machinery due to sudden and unforeseen reasons whilst the machinery is at work or at rest caused by
• Faulty material, design, construction or erection.
• Vibration, mal-adjustment, mal-alignment
• Defective lubrication, loosening of parts, stress, molecular fatigue, heating, centrifugal force, explosion/implosion.
• Electrical faults and failures.
• Failure of connected machinery or protective devices.
• Lack of skill/carelessness of the operators.
• Falling, impact, collision and the like Obstruction or entry of foreign bodies into the machine

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What is Personal Accident Insurance?

It compensates an individual/or his legal representative in case the insured suffers bodily injury or death due to an accident.

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What is Burglary Insurance Policy?

This policy indemnifies the insured for sustained material damage and /or financial losses incurred to the property insured arising out of an attempt or act of burglary or theft

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What is Money Insurance?

This policy covers the loss of money in any of the following situations:
• while in a locked safe
• while in premises during business hours
• while in transit between the office premises and banks or other destinations

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Plate and Glass Insurance

This policy is evolved to give coverage against the risk of loss of or damage to fixed Plate Glass by breakage.

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What is Fidelity Guarantee Insurance?

This policy covers losses sustained by the insured related to fraudulent embezzlement by the employees who are entrusted with money, stock, etc. or who are authorized signatories.

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What is Household Comprehensive Insurance?

Householder’s Package Policy is a packaged policy which offers almost all covers that are required for a common householder to cover variety of risks. The policy would indemnify the insured for the loss of the property ,or the amount of damage or the amount of liability incurred or the benefits specified but not exceeding in anyone period of insurance in respect of each of items specified and the sum mentioned.

Motor Insurance

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Al Mulla Insurance

What is Motor Insurance?

Motor insurance, often referred to as auto insurance or car insurance, is a type of insurance coverage designed to protect individuals, businesses, and vehicle owners against financial losses and liabilities associated with owning and operating motor vehicles. It is a contract between the policyholder (the vehicle owner) and an insurance company (the insurer) covering the risk of an accident.

Motor insurance typically provides coverage for the following aspects:

• Comprehensive Coverage: This coverage protects against loss or damage to the insured vehicle due to events such as theft, fire, or accident.

Motor Own Damage (MOD / Comprehensive)is a comprehensive motor insurance policy. The policy is a contract between the insured and the insurer to protect him or her from accidents based on the coverages mentioned in the policy under the MOI and IRU rules and regulations.

Motor Third-party cover (TPL) Motor Insurance policy which covers the policyholder's legal liability for injury caused to any third person or damage to any property of a third person in an at-fault accident. Third-party car insurance is the basic Motor Insurance policy and it is mandatory to have a valid third-party motor insurance at all the time while driving on road. This type of car insurance only provides coverage against third-party legal and financial liabilities arising due to accidents on the road.

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Do I need to have a Motor Insurance policy?

Yes, it is mandatory by the MOI in Kuwait to have Motor Third-party cover (TPL). While driving your vehicle on road you must have a valid TPL insurance policy.

While taking MOD is not legally mandatory, it is strongly advisable to take MOD policy to safeguard your vehicle against theft, fire, or accident.

Al Mulla Insurance

What documents are required to issue the Motor Owned Damage (MOD) Policy?

You need to provide vehicle registration/Daftar, Civil ID and Invoice Copy. Please call/WhatsApp us on 50757000 or email us on insurance@almullagroup.com and our staff would guide you through the process.
Motor Third-party cover (TPL) Motor Insurance policy which covers the policyholder's legal liability for injury caused to any third person or damage to any property of a third person in an at-fault accident. Third-party car insurance is the basic Motor Insurance policy and it is mandatory to have a valid third-party motor insurance at all the time while driving on road. This type of car insurance only provides coverage against third-party legal and financial liabilities arising due to accidents on the road.

Al Mulla Insurance

I have sold my car. Can I cancel my Motor Insurance policy?

Yes, in order to cancel an existing motor insurance policy, you need to Call/WhatsApp us on 50757000 and our personnel will guide you in the process.

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Can I get refund of premium in case of I choose to cancel my Motor Insurance policy?

Yes. Generally, insurance companies consider the refund of proportionate amount of premium on a case-to-case basis.

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Can car insurance premium be paid in instalments?

No. Premium for Motor Insurance need to be paid in full. Insurance companies do not provide Motor Insurance policy to the policyholder until full premium payment is received by them.

Al Mulla Insurance

What are add-on covers available in a car insurance plan?

• Personal Accident: In case of accidental death, the owner driver is covered up to KD 10,000/-
• Replacement Vehicle: The customer is provided with a replacement car up to a period from 10 up to 20 days while the insured vehicle is under repair of accident.
• Waiver of Liability: In case of crossing the red light, over speeding or wrong turn, if the client commits an accident, the insurance company will repair the vehicle
• On-Road Assist: The customer can avail services such as locksmith, tire replacement & fuel delivery within the geographical limit of Kuwait by calling ‘On Road Assist’ at the number given in the Insurance Policy.

Al Mulla Insurance

What do I need to know in case of a Motor accident?

• The most important is to stay calm.
• Move your vehicle to the side path for not disrupting traffic.
• Exchange information with the other drivers.
• Once all is fine, contact the Police.
• Please get a copy of police report because in case you wish to claim the damage from the insurance company, Police Report is required by the insurance companies to claim for Insurance.
• Contact the Insurance Company for further support. You will find the contact details of the Service provider on the Policy

Al Mulla Insurance

What types of Motor Insurance coverage are available in Kuwait?

Motor Insurance has 2 types of policies- Comprehensive Motor Insurance policy (MOD / Comprehensive) and Third-party Liability policy (TPL).

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What are documents required for lodging the claim under Motor Insurance policy?

Mandatory copies of the police report, civil ID, driving license, and vehicle registration certificate are required.

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Is it possible to renew an expired motor insurance policy either online or otherwise and what is the procedure?

Yes. An expired Motor Insurance policy can be renewed. However, in such a case, the survey/inspection of the insured vehicle is done by the insurance companies before renewal of the policy.

Fire & Property Insurance

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Al Mulla Insurance

What is Fire & Property Insurance?

Property Insurance
Property Insurance compensates for any loss or damage caused as a result of fire, theft, burglary and all damages that occur to the house contents and precious valuables, Property All Risk Insurance has a wider form of protection which covers all risks of physical loss or damage to properties, machinery, stocks, etc. subject to certain exclusions.

Marine Insurance

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Al Mulla Insurance

What is Marine (Cargo) Insurance?

The insurance of goods in transit from one place to another by any single mode or combined modes of sea, rail, road, air and inland waterways.

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What does Marine Insurance cover?

Any unforeseen damages to goods on transit are covered.

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What is covered under Marine (Hull) Insurance?

It covers loss/damage suffered to the structure of the ship.

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